When we book your appointment, that time is set aside for you and missed appointments prevent us from accommodating other clients.
Please understand that therapists only get paid when they deliver a service.
If you cancel your appointment within 24 hours or do not show up. We reserve the right to charge you 100% of the session fee.
If an emergency situation arises, please let us know so that we can treat your specific situation with personal attention. We recognize that there are special circumstances that are out of your control and your therapist may make the exception to the above policies on those rare occasions.
ANSWERING "YES" to any COVID-19 questions will not be charged cancellation fees.